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Payment Methods |
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We accept payments using online secure methods via... 
Cash, Cheques & Postal Orders also accept but please send via registered post for security. |
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Newsflash |
Remember....first 5 orders get an extra 5 sheets!!  |
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Your statutory rights are not affected by our Terms and Conditions. 1. Customer Services
If you have any comments, complaints or questions please contact us via the following:
Email:
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or You can also write to:
Manicmum's Decoupage Den3 King George Rd,Hempton,Fakenham,Norfolk.NR21 7LP BOGOF deals mean any sheet in the deal that you order you will receive 2 of. So go through the website and place your order, when I receive the order and payment I will automatically double up on any sheets ordered under the current BOGOF deal.
2. Orders and PaymentMinimum order £5.00 excluding p&p Orders over £10 free p&p
Standard Postage = £2.50 p&pRegistered Post = £3.50 p&pFor overseas orders p&p will be standard £4.00 regardless of amount of sheets ordered.
If you wish insurance (not available outside the UK) then please select relevant option. Your recorded item will be automatically covered for up to £34 compensation, in the unlikely event of loss or damageProof of postage is always obtained regardless of destination. Credit/Debit Card payments Please use the secure online shopping facility. Cheque payments (not outside the UK) - Please print off the Order Form and send it to us with your cheque made payable to 'Manicmum's Decoupage Den'. Postal Orders made payable to "Rebecca Dawson"
3. Delivery
Although we aim to despatch in stock items within 2 - 5 working days (postage outside the UK normally 7 - 14 days), please allow up to 30 days for delivery before contacting us regarding non delivery. This is in accordance with the mail order regulations. Please note we cannot be held responsible for delays due to postal strikes, disputes, holidays etc.
Orders are subject to stock availability.
4. Return.
If you wish to return your goods, for whatever reason, please let us know by contacting Becky on 01328 863079
Unwanted goods should be returned as new, ready for resale, within 7 days of receipt (starting the day after you received them) but you will have to bear the cost of returning the goods to us. A refund will then be issued less any postage costs incurred by us if applicable.
Goods which are damaged, faulty or not as described should be returned within 30 days.
When returning any goods, having notified and discussed with us first, you should obtain a certificate of posting from the Post Office as this will be required in the event of our not receiving the goods back.
Refunds will be given either by cheque, a credit against a further purchase.
If we do not receive the goods back and there is no proof of posting, a credit will be given at our discretion.
5. Refunds
You may be offered a refund by way of a credit towards a further purchase.
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Terms & Conditions 
